We guarantee the quality, freshness and presentation of our products. If a customer is dissatisfied, we will send out a replacement product. If an item is returned, we will try to re-direct as best we can. Customer may be responsible for cost of re-shipping. Product return due to customer error, (example incorrect address given) no refund will be given.
PERSONALIZED OR CUSTOMIZED MERCHANDISE IS NON-REFUNDABLE.
If you have questions about returns, please contact Customer Care at (888) 856-5213.
Send Return Items To:ShopBiscoff.com
Attn: Customer Care
61 Clark Road
Battle Creek, MI 49037